Why Most Advisor Marketing Content Was Built for Compliance, Not for the Advisor
Charlie Van Derven of Social Advisors on why canned, compliance-first content keeps advisors forgettable in one of America’s least trusted industries, and the four-step process that still works.
Charlie Van Derven of Social Advisors on why canned, compliance-first content keeps advisors forgettable in one of America's least trusted industries, and the four-step process that still works.
Your firm approves the content. Compliance signs off. And hundreds of thousands of other advisors are posting something that looks almost exactly like yours. According to Charlie Van Derven, that isn't an accident. It's what the system was designed to produce.
Charlie is President of Social Advisors, the content marketing firm he started in 2013 and host of the RIA Collective podcast. His path there runs from snowboard sales rep in Duluth, Minnesota, to building websites for Morgan Stanley and Smith Barney branches, to a stint at FMG Suite, to starting Social Advisors from his master bedroom. He joins host Mike Langford on this episode of The Modern Financial Advisor Podcast to explain why so much of the marketing content built for advisors was designed to keep overhead down in the compliance department, why authenticity matters more as AI makes content easier to produce, and why business development still comes down to four steps. He closes with a story from his days pitching websites to those branches: the corner office guy.
Connect with Charlie Van Derven on LinkedIn and learn more about Social Advisors
What You'll Learn in This Episode
Why Charlie says much of the content built for advisors was designed for compliance departments, and why that is "terrible for the advisor"
Why canned content keeps advisors forgettable in an industry that, by Charlie's account of a 2023 Gallup poll, ranks among the least trusted in the U.S.
Why authenticity matters more as AI makes content easier to create, plus Charlie's Descript avatar mishap
The four steps of business development that haven't changed: know your audience, get in front of lots of people, nurture, and convert
Why your email list is an asset you own while your LinkedIn followers are "rented people"
How guest-driven webinars and small in-person events turn a large list into real conversations
What the corner office guys in Morgan Stanley and Smith Barney branches were doing while everyone else was "so busy" at their desks
Why This Matters for Financial Advisors Right Now
Why is so much advisor marketing content built for compliance instead of the advisor?
Because the path of least friction at a broker-dealer runs through the compliance department. Charlie spent time in national sales at FMG Suite approaching broker-dealers, and says the conversation started with compliance, not sales and marketing. Ask a firm with 2,000 advisors what happens when 30% of them want to post their own content, and the review overhead becomes the problem. A pre-approved content library solves it. Charlie is quick to say that model works for some advisors, but with roughly 400,000 practicing advisors in the country (his estimate) all sharing the same voice, the result is great for compliance, FINRA, and the SEC, and terrible for the advisor.
Why does canned content hurt trust in an industry that already struggles with it?
Because it looks like everyone else's. Charlie cites a 2023 Gallup poll that, as he recalls it, ranks the industry as the fourth least trusted in the U.S., with advertisers one spot ahead of it at number three. His point is that posting a bunch of canned material without your actual voice isn't the way to change that perception. Mike adds the product-side reality: every advisor and firm has access to the same stocks, bonds, mutual funds, and insurance products at about the same price, so clients are buying the advisor. Charlie also notes that syndicated content doesn't live on your own website, which means it isn't really your content.
How should advisors use AI for content without losing authenticity?
Use it mostly for ideation, and keep your own voice on the final product. Charlie says his team uses AI for content creation because content is becoming commoditized and AI only accelerates that. Five years ago humans wrote every article and social post. That is no longer the world. But he argues authenticity becomes more important, not less, in an industry where trust is already low. His own experiment with a custom Descript avatar made the point: it read his script, and his wife said it gave her nightmares. Mike's warning is that if every advisor hands the work to AI, we end up with AI promoting to AI.
What are the four steps of business development?
Charlie says the tools and methodology have changed, but the process hasn't:
Audience. Know who you serve. His advice is to be a big fish in a small pond, because a defined audience tells you the pain points, the messaging, and where to show up.
Reach. Get in front of as many people as possible with a lead magnet, a small ad budget, associations, and local networking events. He uses the acronym OPN, other people's networks, which he credits to Tom Poland.
Nurture. Stay present with a methodology and tell your own story. With a CRM, he says, you can nurture 10,000 people as easily as 10.
Convert. Use events, and especially webinars with a guest who serves the same audience, to find who is finally ready for a conversation.
Why should advisors own their email list instead of relying on LinkedIn?
Because you own the list, and you rent everything else. Charlie has a LinkedIn network of 11,000 to 12,000 people and says only about 5% of a network typically sees a post, maybe 10% if the content is good. A qualified email list reaches nearly everyone with the subject line, and well-run campaigns can see open rates of 30% to 50%. His target is adding 50 to 100 emails a month. Followers on LinkedIn, Facebook, and YouTube are rented space, and the platforms control the network. Mike points to the exodus from X as proof that audiences move.
How do webinars and small events help advisors convert prospects?
They show you who is ready to talk. Charlie's example: an advisor with an email list of 3,000 who invites it to a webinar and gets 50 registrations and 18 attendees now has 18 real prospects to follow up with. He prefers bringing in a guest who serves the same audience, because the guest markets the webinar to their list and you return the favor. Mike's version for in-person events is to host something simple at a restaurant or bar during a slow afternoon, line up speakers, and let the room come to you. Charlie says his clients are running go-kart events, golf simulator nights, and wine tastings, and that showing up beside you at an event works as an endorsement.
What did the corner office guys know that everyone else missed?
That the business is trust and relationships, not time spent at a desk. In the early 2000s Charlie drove a route of Morgan Stanley and Smith Barney branches pitching websites. Each branch had four prized corner offices: the branch manager and the top three producers. Everyone else was "so busy" and always the last one out, and said the corner office guys were never around. Charlie's takeaway was that they were never there because they were golfing with their best client, having coffee with an association's executive director, meeting a center of influence, or at a lunch meeting. He tells the story today to advisors who are busy at their desks and on LinkedIn, and points to a 70-year-old advisor who went fully digital on a consultant's advice, bought leads, and added no new clients for two years.
"That's great for compliance. That's great for FINRA. It's great for the SEC. It's terrible for the advisor."
Resources Mentioned in This Episode
Social Advisors — Charlie's content marketing firm for financial advisors
RIA Collective — Charlie's podcast, featuring advisors who made the move to independence
Charlie Van Derven on LinkedIn — where Charlie is active and coaches advisors on content
Related Episodes
Unlocking Growth for Financial Advisors: The Power of Seminars, with Greg Bogich of AcquireUp — Charlie's fourth step is converting through events and webinars. Greg goes deeper on seminar marketing and what makes an event pay off.
Why Writing a Short Book Can Help Financial Advisors Win New Clients, with Paul McManus of More Clients More Fun — Charlie says advisors need to tell their own story instead of the one generalized across the industry. Paul shows how a short book can be one way to do it.
Getting Your Financial Business Featured in the Media, with Allie Zendrian of AtoZ Communications — Charlie's OPN idea is getting in front of other people's networks. Earned media is another way to borrow an audience and credibility.
Frequently Asked Questions
Why does so much financial advisor marketing content look the same?
According to Charlie Van Derven, much of it was built to keep overhead down in the compliance department. Pre-approved libraries make review easier for broker-dealers, but they give every advisor the same voice, which Charlie says is terrible for the advisor.
What does OPN mean in advisor marketing?
OPN stands for other people's networks. Charlie, who credits the acronym to Tom Poland, recommends getting in front of the associations, publications, conferences, and communities that already serve your target audience.
How many people see a financial advisor's LinkedIn post?
Charlie says about 5% of a network typically sees a post, and perhaps 10% if the content is good, unless a post goes viral. He recommends building an email list because you own it and can reach nearly everyone on it.
What are the four steps of business development for financial advisors?
Charlie's four steps are to identify your audience, get in front of as many of them as possible, nurture them over time, and convert them, often through webinars or events.
Should financial advisors buy leads?
Charlie advised one quiet, relationship-driven advisor against it. The stat he hears is that about 4% of purchased leads close, and each lead is sold to three or four advisors, so the strongest closer takes most of them.
Do financial advisors still need in-person meetings?
Yes, according to Charlie. Digital tools are table stakes, but he says the business is still trust and relationship, which means being present in your community, meeting clients outside the office, and hosting small events.