Solving the Biggest Tech Problem in Wealth Management by Creating True Ownership of Your Firm’s Data
Jud Mackrill, Co-Founder of Milemarker joins Mike Langford for a conversation about the challenges financial firms face regarding data ownership and integration. They discuss the concept of data lakes, the mission of Milemarker to empower financial advisors with better data control, and the evolution of technology in the financial services industry.
Sponsored By:
PodBox - Help your guest sound their best on your podcast, webinar, or important Zoom call with a PodBox microphone setup.
If you would like to follow up with Jud, shoot him an email.
Key Takeaways From This Episode
True ownership of data is a significant challenge for financial firms.
Milemarker aims to connect various systems for better data management.
The term 'data lake' has gained traction in the financial advisory space.
Having centralized data allows firms to understand their business better.
Milemarker's origin story is rooted in solving industry-wide problems.
The financial services industry is often slow to adopt new technologies due to regulations.
Data will be central to enhancing client experiences in the future.
Milemarker simplifies operational processes for financial advisors.
Private equity involvement in the industry is increasing.
Advisory firms need to prepare for data transparency and reporting. Our system actually delivers that to people and it's super fun.
You need to work on your business, not just in your business.
Adoption just never takes off or is really small because it's hard.
Milemarker is not a DIY service.
You need to own your data because you need to have your data in a way that you can control it.
You're going to be an AI company, not a matter of if, it's a matter of when.
Having that data together is going to be really imperative.
You want to be able to use the tooling that's important to you.
The war for talent is ongoing.
It helps you articulate your thoughts better.
Resources Mentioned In This Episode:
Orion - Jud Mackrill shares the story of being employee number 20 at Orion and how getting to work alongside the company's founder, Eric Clarke, shaped his career.
Skience - As part of Jud's recalling the origin story of Milemarker he reflects on meeting his co-founder Kyle Van Pelt when Kyle was still working at Skience.
Zapier - Mike mentioned how his sees some high-level parallels between what Milemarker is doing for wealth management firms and how Zapier has created the ability for businesses to connect a variety of other web services.
Holistiplan - Jud mentioned how Milemarker is working to make it easier for advisors to adopt solutions like Holistiplan, a tax planning softwares tool and
Wealth.com - An estate planning tool that benefits from deeper integration and ease of use with the advisor's existing workflow.
Stefan Ludlow - Jud mentioned Stefan and his role as the CTO at Cerity Partners as an example of what a CTO at a modern financial advisory firm hopes their job will look like versus what life is like for most tech leaders in wealth management.
The Connected Advisor - The Milemarker team are producing Podcast and Newsletter to connect with their prospects, clients, and the wider wealth management community. A side benefit is it helps them better articulate their thoughts about the space.
Chapters:
00:00 Introduction to Data Ownership Challenges
02:28 Understanding Milemarker's Mission
04:25 The Concept of Data Lakes
08:08 The Origin Story of Milemarker
14:06 The Evolution of Technology in Financial Services
19:02 Practical Applications of Milemarker
22:50 Unlocking Insights with Technology
23:19 Working on Your Business vs. In Your Business
24:18 Challenges of Technology Adoption in Advisory Firms
25:15 The Role of Milemarker in Technology Implementation
29:07 The Importance of Data Quality for AI
32:23 Preparing for the AI Revolution in Advisory Firms
36:30 Core Building Blocks for RIAs in 2025
41:29 The Value of Content Creation for Advisors
How Financial Advisors Can Build Better Client Relationships by Leveraging Technology
Patrick Spencer, Managing Director of Moneytree Software, joins Mike Langford to explore how financial advisors can enhance client relationships through technology. They discuss the evolution of Moneytree, the importance of goals-based planning and Monte Carlo simulations, and the critical role of communication in building trust with clients. The conversation emphasizes the need for advisors to understand their clients' objectives and to use technology to facilitate better engagement and decision-making.
Sponsored By:
PodBox - Help your guest sound their best on your podcast, webinar, or important Zoom call with a PodBox microphone setup.
If you would like to follow up with Patrick, shoot him an email.
Key Takeaways From This Episode
Financial advisors can build better relationships through technology.
Money Tree has evolved significantly since its inception in 1981.
Goals-based planning has transformed the financial advisory landscape.
Monte Carlo simulations provide critical insights for financial planning.
Frequent communication is essential for maintaining client relationships.
Clients desire personalized communication about their portfolios.
Understanding client objectives is key to effective advising.
Data quality directly impacts the effectiveness of financial planning tools.
Visual tools can enhance client understanding and engagement.
The ultimate goal is to instill confidence in clients about their financial futures. Advisors should provide clients with choices within structured frameworks.
Visual communication is essential for effective client engagement.
Scenario planning helps clients envision different life paths and outcomes.
Understanding client scenarios can lead to deeper conversations and insights.
Generational differences influence how clients view retirement and financial planning.
Business ownership should be treated as a valuable asset in financial planning.
Advisors need to ask probing questions to uncover client aspirations and concerns.
Technology is reshaping the way financial advisors interact with clients.
Clients increasingly prefer interactive and visual tools for financial analysis.
The financial advisory landscape is evolving, requiring adaptability from advisors.
Resources Mentioned In This Episode:
Terry Black's BBQ - It's the best barbecue in Austin. You are welcome!
How To Grow Your Financial Advisory Business by Helping Business Owners Sell Theirs - Great episode on serving business owner clients.
Advisor - Client Communication Survey by YCharts - Patrick mentioned some insights surfaced in this survey during our discussion.
Chapters
00:00 Introduction and Personal Connections
04:29 The Evolution of Money Tree
10:20 Goals-Based Planning and Monte Carlo Simulations
18:24 Building Better Client Relationships
25:15 Conclusion and Future Directions
25:42 Client Engagement and Tools for Advisors
26:40 The Importance of Visual Communication
30:00 Scenario Planning in Financial Advisory
35:41 Understanding Client Scenarios and Life Changes
41:20 Generational Perspectives on Retirement
49:06 Business Ownership as an Asset
How An Innovative New Solution For Donor Advised Funds Is Helping Financial Advisors Build Deeper Relationships With Client Households
Adam Nash, the co-founder and CEO of Daffy joins Mike Langford to explore the power of donor advised funds for creating opportunities for your clients and their families to make the kind of meaningful impact they want on the world.
Daffy, which is short for "Donor Advised Funds For You" is an innovative solution designed to make it easier for financial advisors and their clients to collaborate on plans for charitable giving.
Sponsored By:
PodBox - Help your guest sound their best on your podcast, webinar, or important Zoom call with a PodBox microphone setup.
If you would like to follow up with Adam, shoot him an email.
Key Takeaways From This Episode
Donor advised funds are a powerful tool for charitable giving and tax planning.
Financial advisors should incorporate charitable giving into their clients' financial plans and understand their clients' values.
Daffy offers a family plan that allows multiple generations to participate in charitable giving and have meaningful conversations about their values.
Technology can make it easier for people to give to charity and automate their giving goals. Daffy offers features for financial advisors to use with their clients, including multi-user support and the ability for advisors to perform financial actions on behalf of their clients.
Advisors are encouraged to talk to their clients about their charitable giving goals and help them create a plan.
Daffy provides content and tools to support advisors in these conversations.
The surprising benefits of Daffy include the support and collaboration from other donor advised funds and the ability to offer integrated charitable matching programs for companies.
Resources Mentioned In This Episode:
Daffy for Advisors - Learn how to provide Daffy to your clients and help them manage their families donor-advised funds.
Daffy for Work - Learn how to offer Daffy to your financial advisory firm’s team.
BNY Mellon Charitable Giving Study - Learn what clients expect from their financial advisors when it comes to advising on their charitable giving efforts.
How Financial Advisors Can Help Protect the Privacy, Security, and Reputation of Their Wealthy Clients - Mykolas Rambus of Hush
Reimagining Estate Planning As Helping Clients Make Premade Decisions For Their Loved Ones - Andrew Crowell of D.A. Davidson
What Exactly Is Sustainable Investing? And Why Are Today's Clients Demanding It? - Peter Krull of Earth Equity Advisors
Chapters
00:00 Introduction to Donor Advised Funds and Charitable Giving
02:23 The Need for Innovation in Donor Advised Funds
05:41 The Importance of Setting Goals for Charitable Giving
11:20 The Lack of Innovation in the Donor Advised Fund Industry
15:26 Engaging Multiple Generations in Charitable Giving
19:12 The Universal Value of Giving
21:06 Using Technology to Make Giving Easier
22:32 Incorporating Charitable Giving into Financial Plans
22:45 Using Daffy Features with Clients: A Guide for Financial Advisors
26:22 Incorporating Charitable Giving into Financial Planning: Tips for Advisors
32:03 Tax Strategies and Charitable Giving: A Winning Conversation for Advisors
38:38 Collaboration and Surprising Benefits in the Donor Advised Fund Industry
Why Long-Term Care Insurance Should Likely Be A Part Of Every Client’s Financial Plan
Larry Nisenson, Chief Commercial Officer at Assured Allies and Mike Langford discusses the need for financial advisors to have conversations about long-term care insurance with their clients. As Mike emphasizes in the episode's intro, the probability of clients needing long-term care is high, and the cost of securing long-term care is also high. Larry and Mike cover statistics on the need for long-term care, the challenges of discussing it with clients, and the importance of planning for long-term care in financial advice.
Sponsored By:
PodBox - Help your guest sound their best on your podcast, webinar, or important Zoom call with a PodBox microphone setup.
If you would like to follow up with Larry, shoot him an email.
Key Takeaways From This Episode
The probability that clients will need long-term care is high, and the cost of securing long-term care is also high.
Financial advisors often shy away from discussing long-term care insurance due to headline risk and negative perceptions of the product.
Having conversations about long-term care insurance is crucial for financial advisors to provide holistic financial advice and plan for potential long-term care needs.
Including long-term care planning in financial advice can help retain assets and build relationships with clients and their beneficiaries.
Financial advisors should document discussions about long-term care insurance to protect themselves from potential litigation. Long-term care is an important consideration in financial planning, and it is crucial to plan for the potential costs involved.
Aging in place is a desirable option for many individuals, but it requires modifications to homes and additional expenses.
Financial advisors can use projection tools and financial planning software to help clients prepare for long-term care expenses.
It is never too early to start discussing long-term care options, and advisors should consider the needs of family caregivers as well.
For child-free clients, long-term care insurance can still be a valuable asset to protect their legacy and ensure their desired level of care.
Resources Mentioned In This Episode:
"Is Your Home Ready to Age With You?" - Blog post on the Assured Allies with guidance on the steps your clients may need to take to ensure their house is ready to support their needs in the elder years.
Modern Financial Advisor Podcast episode featuring Jay Zigmont of Childfree Wealth.
goRIA with InvestmentNews - https://inpartners.investmentnews.com/goria/p/1
Zvi Bodie's website. He was my favorite professor at Boston University.
Agents.NeverStop.com - This is the site that Larry mentioned you should visit to learn more about Long-Term Care Insurance.
Chapters
00:00 Introduction: Unlocking Tied-Up Value
02:25 The Opportunity for Financial Advisors
04:21 Partnering with Financial Advisors
09:31 Understanding the Scale of Small Businesses
17:45 The Benefits of Organizing a Competitive Process
23:23 Having Conversations with Business Owner Clients
25:19 Maximizing the Outcome of Selling a Business
35:27 The Importance of Succession Planning
41:34 Building Trust as a Resource for Business Owners
How To Grow Your Financial Advisory Business By Helping Business Owners Sell Theirs
Tim Vorhoff, Vice President of CreoValo joins Mike Langford for an exploration of a growth strategy that many financial advisors are ignoring: helping private business owners sell their businesses to unlock their tied-up value. The conversation explores the opportunity for financial advisors to partner with investment banks to assist business owners in selling their companies. They discuss the scale of the opportunity, the average value of small businesses, and the importance of having conversations with business owner clients about their future plans for their businesses.
Sponsored By:
PodBox - Help your guest sound their best on your podcast, webinar, or important Zoom call with a PodBox microphone setup.
If you would like to follow up with Tim, shoot him an email.
Key Takeaways From This Episode:
Many wealthy individuals in communities are private business owners with a significant portion of their net worth tied up in their businesses.
Financial advisors have the opportunity to partner with investment banks to help business owners sell their companies and unlock their tied-up value.
Having conversations with business owner clients about their future plans for their businesses is crucial for advisors to understand their clients' needs and provide relevant advice.
Organizing a competitive process to sell a company can result in better valuations and terms for business owners. Financial advisors can help business owners maximize the outcome of selling their businesses by providing education and guidance.
Building a strong network of professionals who can solve business owners' problems is crucial for advisors.
Succession planning and creating a transferable business are important for attracting potential buyers.
Advisors should focus on solving business owners' problems and building trust to establish themselves as a resource in the community.
Chapters
00:00 Introduction: Unlocking Tied-Up Value
02:25 The Opportunity for Financial Advisors
04:21 Partnering with Financial Advisors
09:31 Understanding the Scale of Small Businesses
17:45 The Benefits of Organizing a Competitive Process
23:23 Having Conversations with Business Owner Clients
25:19 Maximizing the Outcome of Selling a Business
35:27 The Importance of Succession Planning
41:34 Building Trust as a Resource for Business Owners